“Have you ever tasted your own food, IRCTC.?”- Passenger Asked IRCTC
An Indian Railways passenger tweeted on Sunday to complain about the quality of the food which is being served to her by the Indian Railway Catering and Tourism Corporation (IRCTC).
The passenger is Bhumika as per her twitter handle. She tagged the IRCTC’s handle and asked why passengers were being provided with the ‘same bad quality food’ after fares were hiked. “Will you ever give such bad quality and taste to your own family and children?”. From her bio, it seemed that she is a “homeopathic doctor”
The Tweet
“Have you ever tasted your own food, IRCTC? Will you ever give such bad quality and taste to your own family and children? It tastes like food for prisoners. Ticket prices are increasing day by day but you are providing the same bad quality food to your customers,” she wrote
She posted the tweet with a picture of the food. The food “thali” contains rice and two types of vegetables.
“This post is not targeting any IRCTC train staff. It’s not the food staff’s fault. They are just doing their job by delivering us IRCTC food. The food staff members came to refund our money and it wasn’t their fault.”
IRCTC Response
The IRCTC responded to Bhumika’s tweet and sought her ticket details to take further action.
Commenting on her post, a user wrote, “For 80rs you can(‘)t complain”. To which, she replied, “We can. It’s our rights. Ordered 2 items worth 90/- and 120/- and it was (the) worst.”
Another netizen tagged the IRCTC to seek some accountability. “Where is all the customer money going when still there are dirty washrooms and such low-quality food? How can you even call this food? You should actually observe the reaction of every passenger eating this food. Street dogs eat better food than this.”
